DWP launched a digital December campaign to get people online.
Online services put the customer in greater control of their job search and benefit activity.They can access information at their own pace, at a time that is convenient to them with help at hand.
At the push of a button, customers can:
People have said that they want to do their business with DWP online, and so they are moving more and more of our services to digital formats.
Doing it online means customers can find out information and contact DWP when it’s convenient to them, putting them in control.
Help and assistance is provided throughout the online journey if they get stuck or have any questions. If people need access or training, they can look for local provision through UK online centres.
UK online centres
Safe and secure - Safety and security of all customer information is very important to DWP. All their services are built to ensure all information is protected and in line with data protection.
