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Before you start ...

If you do nothing else, click here and read a beginner's guide to staying safe online

Or watch this video:

As a learner, before you start using this site, there are a few things that you must have installed or set up on your computer.

These are:

  • an e-mail account (to register on this and other sites we link to)
  • PDF reader (to view training documents)
  • Flash player (to watch training videos)

We also strongly advise that you have anti-virus software installed on your computer.

If you don't already have an e-mail account, we suggest you create a free Googlemail account although there are other free services you could use, for example Hotmail or Yahoo. If you click here you will find instructions for creating a Googlemail account. Get Googlemail
To download and install the latest version of the free Adobe reader, click here. Note: we suggest you uncheck any box offering other products to install. Get Adobe reader
To make sure you have the latest version of the free Adobe flash player, click here. Again, we suggest you uncheck any box offering other products to install. Get Adobe flash
To get a good, free, anti-virus package from AVG, please click here. Get AVG free

Other top tips

To find out how to stay safe online when shopping on the Internet click here

Click here to go to the guide to best broadband deals on moneysupermarket.com

Follow this link to find out more about broadband by visiting moneysupermarket.com's guide to broadband